Friday, September 03, 2010
Northrop Grumman says "deeply regrets" inconvenience caused by a widespread outage in the state's computer network
Mills also defended the $2.4 billion outsourcing contract between Virginia and the company, calling the contract a "bold course" and a "first of its kind cloud project."
Northrop Grumman Corp. has made two moves to strengthen its ties with Virginia. First, it picked the state for its new corporate headquarters, and then in April it agreed with Gov. Bob McDonnell’s administration on modifications to the troubled 10-year, $2.36 billion statewide outsourcing contract it won in 2005.
More than a week after the collapse of computer systems it runs for Virginia, Northrop Grumman is saying it "deeply regrets" the outage that paralyzed some of the basic work of state government for days.
The contract modifications provide for responsiveness and accountability, resolve all pricing issues, and create a rapid response team to address customer service issues, Duffey said.
“In fact, the governor and [Northrop Grumman chief executive officer and president] Wes Bush were pretty conscientious about making sure that there were two separate teams working on those two issues,
BAD HARDWARE: Seems that sorry was quite enough from rapid response team in this case? Things like that simply happens in clouds. Isn't it? Ever heard of backup links? Two separate emergency teams? But, where is the third NG team to coordinate those two?
Northrop Grumman Corp. has made two moves to strengthen its ties with Virginia. First, it picked the state for its new corporate headquarters, and then in April it agreed with Gov. Bob McDonnell’s administration on modifications to the troubled 10-year, $2.36 billion statewide outsourcing contract it won in 2005.
More than a week after the collapse of computer systems it runs for Virginia, Northrop Grumman is saying it "deeply regrets" the outage that paralyzed some of the basic work of state government for days.
The contract modifications provide for responsiveness and accountability, resolve all pricing issues, and create a rapid response team to address customer service issues, Duffey said.
“In fact, the governor and [Northrop Grumman chief executive officer and president] Wes Bush were pretty conscientious about making sure that there were two separate teams working on those two issues,
BAD HARDWARE: Seems that sorry was quite enough from rapid response team in this case? Things like that simply happens in clouds. Isn't it? Ever heard of backup links? Two separate emergency teams? But, where is the third NG team to coordinate those two?
THIS LINK posted by Joseph Bell : 11:45 AM
